Intercom icon

Intercom icon

Intercom

Web Apps Media
Description
Intercom is a communication app that ensures a business owner can use messaging services to promote sales, customer services and increase his or her marketing capacity. Intercom software enables busin...esses to keep in touch with their clients and promotes integration of products from different departments. With Intercom, businesses are able to execute targeted communication with their target audience on their websites, through mobile applications, and through email. The platform simply provides an integrated communication system that eliminates the need for helpdesk services and allows the automation of various business operations. Read moreless
Platforms
Browser iOS Android
Links
Write a Review Edit Info

Alternatives to Intercom

  1. Smartsupp alternatives

    Smartsupp

    Freemium

    Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 webshops ...

    {{ alternatives[0].votes }}

  2. turboSMTP alternatives

    turboSMTP

    Freemium

    turboSMTP is a reliable, powerful, easy-to-use SMTP server that maximizes the deliverability of all your marketing and transactional emails. Our outgoing mail server guarantees secure SMTP relay...

    {{ alternatives[1].votes }}

  4. MailChimp alternatives

    MailChimp

    Freemium

    MailChimp is an email marketing solution that allows you to build automated marketing campaigns, mailing lists, newsletters and any other digital advertising strategies your e-commerce business mig...

    {{ alternatives[2].votes }}

  5. tawk.to alternatives

    tawk.to

    Free

    tawk. to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

    {{ alternatives[3].votes }}

  6. UseResponse alternatives

    UseResponse

    Commercial

    UseResponse is a software program that redesigns your customer support center online and gives you several helpful features to make it run more smoothly and allow you more open communication with y...

    {{ alternatives[4].votes }}

  7. SendinBlue alternatives

    SendinBlue

    Freemium

    Join over 50, 000 companies on the most easy-to-use all-in-one email marketing, SMS, transactional email (SMTP), and marketing automation platform.

    {{ alternatives[5].votes }}

  8. Freshdesk alternatives

    Freshdesk

    Commercial

    Freshdesk helps your customer service team consolidate all their communication streams into one platform and deal with issues more responsively.

    {{ alternatives[6].votes }}

  9. Olark alternatives

    Olark

    Freemium

    Make you business human by using live chat software for sales, marketing and customer support on your website. Start talking to your customers today!

    {{ alternatives[7].votes }}

  10. UserVoice alternatives

    UserVoice

    Commercial

    UserVoice is an application designed to provide business owners with feedback related to the products and services that they provide to their customers. It is a product feedback management software...

    {{ alternatives[8].votes }}

  11. SendPulse alternatives

    SendPulse

    Freemium

    Automate your marketing and combine all delivery channels on one platform: email, web push notifications, SMS, Viber.

    {{ alternatives[9].votes }}

  12. Zendesk Chat alternatives

    Zendesk Chat

    Freemium

    Zendesk Chat is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    {{ alternatives[10].votes }}

  13. UserEngage alternatives

    UserEngage

    Commercial

    Improve sales, customer success and marketing processes with a single automation tool for communicating in all the channels and gathering all the data about your visitors.

    {{ alternatives[11].votes }}

  14. Reamaze alternatives

    Reamaze

    Commercial

    Reamaze (stylized as re:amaze or Re:amaze) is software that allows a business to engage, support and convert customers using social interactions and media, chat, text messaging, email and questions...

    {{ alternatives[12].votes }}

  15. Crisp alternatives

    Crisp

    Freemium

    Crisp is a piece of customer communication software that makes it easy for your team to easily communicate directly with your customers. The software comes with several pricing tiers including a f...

    {{ alternatives[13].votes }}

  16. Drift alternatives

    Drift

    Freemium

    Drift is the leading conversational marketing platform. With Drift on your website, you can turn your traffic into qualified meetings using our bots 24 hours a day, 7 days a week.

    {{ alternatives[14].votes }}

  17. Desk.com alternatives

    Desk.com

    Commercial

    Desk.com is a software that lets the user have full control of their customer service from both desktop and mobile. Desk.com follows your social media profiles, emails, and phone calls to make sure...

    {{ alternatives[15].votes }}

  18. Pure Chat alternatives

    Pure Chat

    Freemium

    Pure Chat is the preferred live chat solution for small to mid-sized teams and is now being offered to everyone for FREE! Unlimited chats. Sign up now!

    {{ alternatives[16].votes }}

  19. Neuron alternatives

    Neuron

    Permainan judi dominobet online merupakan salah satu permainan judi online yang cukup populer di tanah air. Hal ini disebabkan ada begitu banyak kalangan yang mengisi waktu senggangnya dengan memai...

    {{ alternatives[17].votes }}

  20. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

    {{ alternatives[18].votes }}

  21. Kayako alternatives

    Kayako

    Commercial

    Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131, 000 other customer support heroes!

    {{ alternatives[19].votes }}

  22. Snapengage alternatives

    Snapengage

    Commercial

    SnapEngage helps you integrate chat functionality directly into your web site or web-based app.

    {{ alternatives[20].votes }}

  23. elevio alternatives

    elevio

    Used by Fortune 500 companies right through to small SaaS sites, elevio helps you increase user engagement and loyalty, while dropping support costs.

    {{ alternatives[21].votes }}

  24. Marketo alternatives

    Marketo

    Commercial

    Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.

    {{ alternatives[22].votes }}

  25. GrowSumo alternatives

    GrowSumo

    The page you are looking for doesn't exist or has been moved.

    {{ alternatives[23].votes }}

  26. Datanyze alternatives

    Datanyze

    Datanyze’s real-time technographic data will now be infused into ZoomInfo’s unprecedented data intelligence platform for sales and marketing teams. Sign up today!

    {{ alternatives[24].votes }}

  27. enlist alternatives

    enlist

    enlist is an applicant tracking system for modern teams. It helps you collaborate with your teammates, conduct better interviews, get feedback, automate processes, and hire better.

    {{ alternatives[25].votes }}

  28. ClickUp alternatives

    ClickUp

    Freemium

    ClickUp's #1 rated productivity platform is making the world more productive with tasks, notes, projects, and time.

    {{ alternatives[26].votes }}

  29. Customer.io alternatives

    Customer.io

    Freemium

    Trigger email, push, SMS, webhooks, and more with Customer. io. Gain control over behaviorial data to personalize customer communication and drive engagement. Start free.

    {{ alternatives[27].votes }}

  30. Chatra alternatives

    Chatra

    Freemium

    Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

    {{ alternatives[28].votes }}

  31. Userlike alternatives

    Userlike

    Userlike is live chat software for web and mobile support. Live chat has become one of the most popular ways for customers to contact support, and Userlike makes it so any website utilize it. Userl...

    {{ alternatives[29].votes }}

  32. Autopilot alternatives

    Autopilot

    Commercial

    Autopilot is a marketing software platform that helps marketing teams build stronger relationships with their clients on a personal basis.

    {{ alternatives[30].votes }}

  33. Salesmachine alternatives

    Salesmachine

    Commercial

    Salesmachine helps sales, product and customer success teams instantly convert more leads, accelerate adoption and reduce churn.

    {{ alternatives[31].votes }}

  34. mention alternatives

    mention

    Commercial

    Get the easy-to-use media monitoring tool that lets you track social mentions, analyze competitors, find influencers, and generate leads.

    {{ alternatives[32].votes }}

  35. Queue alternatives

    Queue

    Queue is a service that helps you promote brands and receive viral growth. The site helps you in a variety of ways, but especially by analyzing market data and giving the best business advice for g...

    {{ alternatives[33].votes }}

  36. Botletter alternatives

    Botletter

    Botletter allows you to send newsletters & drip campaigns right into Facebook Messenger without any coding. Start sending botletters now!

    {{ alternatives[34].votes }}

  37. Prospect.io alternatives

    Prospect.io

    Commercial

    Prospect.io is a sales automation software platform created for use by modern sales teams. It contains a variety of features that increase productivity for sales teams and start more conversations...

    {{ alternatives[35].votes }}

  38. Nestio alternatives

    Nestio

    Today Nestio, the same service that helps you sort through and organize rental listings in the hunt for a new apartment, has today announced a brand new initiative to help improve the accuracy of l...

    {{ alternatives[36].votes }}

  39. Close.io alternatives

    Close.io

    Commercial

    Close is the inside sales CRM of choice for startups and SMBs. Make more calls, send more emails and close more deals starting today.

    {{ alternatives[37].votes }}

  40. Tagove alternatives

    Tagove

    Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.

    {{ alternatives[38].votes }}

  41. Zoho Desk alternatives

    Zoho Desk

    Put customer service at the heart of your company. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

    {{ alternatives[39].votes }}

  42. HappyFox Chat alternatives

    HappyFox Chat

    Introducing the all new HappyFox Chat. A live chat software to connect, engage and convert customers. 14 Day Free Trial, No Credit Card Required.

    {{ alternatives[40].votes }}

  43. IBM Connections alternatives

    IBM Connections

    Commercial

    Transform your business with infrastructure, services and tools for integrated cloud computing.

    {{ alternatives[41].votes }}

  44. HelpCrunch alternatives

    HelpCrunch

    Freemium

    A customer communication platform to connect with your customers via in-product messenger, modern live chat or email at the right time, on the right device.

    {{ alternatives[42].votes }}

  45. LiveAgent alternatives

    LiveAgent

    Commercial

    Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

    {{ alternatives[43].votes }}

  46. Hitsteps alternatives

    Hitsteps

    Freemium

    Hitsteps Analytics is a real time visitor web statistics, heatmap and live chat app with online visitors. It allows websites to get competitive advantage by knowing about their visitors in realtime...

    {{ alternatives[44].votes }}

  47. FeedBear alternatives

    FeedBear

    Commercial

    Complete the full feedback loop with one, simple tool. Collect feedback, share progress on a public Roadmap, and announce updates with Changelog. Replace that messy Trello board or support inbox an...

    {{ alternatives[45].votes }}

  48. Dashly alternatives

    Dashly

    Commercial

    Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and ta...

    {{ alternatives[46].votes }}

  49. LabiDesk alternatives

    LabiDesk

    Commercial

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

    {{ alternatives[47].votes }}

  50. Continually alternatives

    Continually

    Freemium

    A simple, powerful and affordable way to add live chat and a chatbot to your website. Engage more visitors without hiring additional sales people Use bots to deliver helpful, relevant and perso...

    {{ alternatives[48].votes }}
Suggest an Alternative

Missing a software in the list? We are always happy if you help us making our site even better.

Suggest an Alternative

Intercom Reviews

We have no reviews for Intercom.

Write a Review

Features

  • It will allow user and lead searching.
You can always update Intercom to add more features!

Screenshots

Intercom screenshot 1
Intercom screenshot 2
Intercom screenshot 3
Intercom screenshot 4
Intercom screenshot 5
Intercom screenshot 6
Intercom screenshot 7
Intercom screenshot 8
Intercom screenshot 9
Intercom screenshot 10

Intercom Videos

Youtube Video: Intercom Review & Tutorial - How to Use Intercom for Websites

In this video, you will learn how to use this tool called Intercom to engage with your users and website visitors. It is a great tool, except that it is very costly for bloggers. For SaaS companies...

Disclaimer: This video was not made by us, but we found it interesting enough to embed it here.

Comments

Commenting on this article is disabled right now.

About This Article

This page was composed by Alternative.me and published by Alternative.me. It was created at 2018-04-27 20:40:18 and last edited by Alternative.me at 2020-03-06 07:51:08. This page has been viewed 5810 times.

Did you like this article about Intercom? Please rate it!
4 of 5 liked this article. This is equivalent to a star rating of 4.00 / 5.
Yes
No

Table of Contents

Filter Platforms

{{key}}

Filter Features

Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay) Email marketing Email delivery API Real Time Monitoring Real Time Reporting API Availability Activity Monitoring Advanced Statistics Bounce Handling Click-through Tracking Complaint Handling Custom SPF Dedicated IP Deliverability Experts Delivery Optimization Dynamic Queueing Email Delivery Management Email Integration Full Featured API 24/7 and multi-language customer support Compatible with all major clients High speed delivery unsubscribe management Bounce management Spam management Sub-account system Customer Chatting Platform Multi-channel support Self-service support Workflow and automation SMS to chat conversion Multi-customer chat Chat forwarding to other members of the team Automatic feedback ask at the end of sessions Built-in analytics system SMS functionality Customizable appearance CSV Import to verify emails on a large scale API for developer use Send simple emails with several options Coordinate drip campaigns Templates for automatic info population Integrated with other business software Live chat Targeted chat/email messages Ticketing Email templates 170+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. Uptime Monitoring Heatmap and page click analysis Visitor information in email Cross-device visitor profile identification Smart bot and crawler detection Referral spam protection Audible new visitor notification Invisible tracking Web SEO analytics Page speed monitor Custom branding Feedback management Feeback collector Feedback loop Idea management Feedback Collection & Management Feedback Gathering Marketing Automation Chat and instant messaging Marketing automation tools Popup on exit Event Triggered Email Email automation Pop-ups, Lightboxes and Conversion Bars Conversation tags Widgets Knowledge base and reports Help Desk Knowledge base ARTICLES Helpdesk Auto reply. Help widget Bot Integration Chat Features Integrated Into Your Website Slack Integration Sales acceleration
Suggest an Alternative to Intercom
{{ suggestSubmitSuccess }}
You can only sugggest alternatives that are already published on our platform. If you want to submit a software or app, please visit your account page to submit a software.
List of Suggestions
Please start typing the name of the software you want to suggest as alternative to Intercom in the field above.
{{ suggestSubmitError }}
Suggest {{ suggestedAlternatives.length }} Alternative(s)
Login
This action requires user authentication. Please log in.
Don't have an account yet? Sign up.
Forgot your password?