Customer Support and Management
Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 webshops and... websites.
See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.
Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today.
Smartsupp makes monitoring website visitors and keeping in constant communication with them the easiest it can be and for a great price. For free, you can chat with an unlimited number of guests and have an unlimited number of agents to chat with the visitors. Smartsupp uses Google Analytics to keep track of how website visitors are seeing the website and what they are searching for, so this helps to make sure every visitor to the website is finding what they are looking for and getting a solution to any concerns they may have. If your website caters to the clientele that speaks a different, or a number of different, languages, you may have an issue with setting up automated messages as automated messages cannot switch between languages. Also, if there is ever a time when your agents are unable to reply to a visitor's message request, there is no way to respond to them after the fact and make them feel acknowledged. This can be a customer service issue as customers can feel ignored or unwanted. Otherwise, Smartsupp provides a top-notch solution for communicating effectively with any visitors to your website. Read moreless